National Association of the Deaf File Lawsuit Against Netflix over Captioning
NAD are charging that Netflix violates the Americans with Disabilities Act not providing captioning to all of their streaming content. The lawsuit was filed June 16 in U.S. District Court, District of Massachusetts
"An estimated 36 million Americans are deaf or hard of hearing. The deaf and hard of hearing community has repeatedly expressed concerns—via letters, petitions, blogs, and social media—to Netflix about its failure to provide equal access to “Watch Instantly."View the statement from the NAD below. Be sure captions are enabled as statement is signed.
“We have tried for years to persuade Netflix to do the right thing and provide equal access to all content across all platforms. They chose not to serve our community on an equal basis; we must have equal access to the biggest provider of streamed entertainment. As Netflix itself acknowledges, streamed video is the future and we must not be left out,,” said NAD President Bobbie Beth Scoggins.
“There is no excuse for Netflix to fail to provide captions so that deaf and hard of hearing customers have access to the same movies and TV shows as everyone else,” stated Arlene Mayerson, Directing Attorney of the Disability Rights Education and Defense Fund. “Netflix admits that there is no technological issue. For people who are deaf and hard of hearing, captions are like ramps for people who use wheelchairs.”